When purchasing brand new items eg: costumes, dresses, corsets, shoes, jewellry, accessories etc..we do have a fair bit in stock (it will say on each listing) and we send by 1-3 day signature required courier, let us know if you need it overnight. If we need to order it in it will take 7-15 working days to get to you and we will let you know.
On facebook wearitoutnz, the “in stock” albums show everything in stock that can be shipped straight away, https://www.facebook.com/pg/WearItOutnz/photos/?ref=page_internal
Sometimes delays can happen such as customs delays, backorders etc – these are completely out of our control however we try our best to have these cleared ASAP.
When hiring costumes, shoes etc.. items are sent by 1-3 day signature required courier, 1 – 2 days before they are required, if you are hiring multiple/large items, need Saturday($6 extra)/rural(2-3 day service & $6 extra)/urgent delivery there may be extra courier charges in which we will contact you.
If you are ordering a hire costume last minute we can not guarantee delivery by a certain day or time, you will receive the tracking number so it is up to you to get in touch with the courier company, let them know the tracking number and tell them its urgent, that way you may be able to collect from their depot.
Sorry we cannot post to P.O boxes – needs to be a physical address
There is an extra postage charge to the South island, which will come up in your cart once your address is entered.
With the Pleaser shoes, if you need to return them to re-order a different size there is a $25 restocking fee and $10 courier charge
Tracking numbers will be emailed once items are sent.